A Brooklyn care briefing
Keep the right New York office within reach
Different questions go to different offices. Use the purpose beside each link to pick a route, and keep copies of the records or messages you want to discuss.
Checking a name
New York’s licence search lists health professionals and pharmacies. These search details were checked on September 28, 2026. [a]
- For the person: match their name and professional title.
- For the pharmacy: use its official name, not the visit website’s name.
Doctors and physician assistants have another conduct record
Their records of official action about professional conduct are held separately by the Department of Health. These record details were checked on September 28, 2026. [b]
- Open the conduct page for the search and the state’s explanation of its records.
Raising a concern about care
Keep the practitioner’s full name and a clear account of what happened. Choose the route for that person’s profession.
Doctor or physician assistant
For concerns about a doctor or physician assistant, send a written complaint to New York’s Office of Professional Medical Conduct. These complaint instructions were checked on September 28, 2026. [c]
- Use the official complaint instructions for the required details and how to submit them.
Nurse, pharmacist or pharmacy
For a nurse, nurse practitioner, pharmacist or pharmacy, send a written complaint about professional conduct to the Education Department’s discipline office. These instructions were checked on September 28, 2026. [d]
- Use the professional misconduct page for its form and submission instructions.
A problem with a health bill or plan
The New York Attorney General’s Health Care Helpline takes concerns about health plans and bills from care providers. This complaint information was checked on September 28, 2026. [e]
- Gather the bill, the plan’s response and the messages about the charge.
- Use the official page to describe the problem and find the complaint route.